Introduction
At Bobby Dazzler’s Nails and Beauty (referred to as “Bobby Dazzler’s”, “we”, “us” and “our”), we are committed to protecting the privacy of our users. If you are in the UK or the EU, we are the data controller, unless otherwise stated. Please read the following privacy policy that explains how we collect, manage and protect your personal information.
This is the Privacy Notice (“Notice”) for the website www.bobbydazzlersnailsandbeauty.co.uk, and all affiliate sites (“Sites”), or our applications (“Apps”) (together “Services”). For the Cookie Notice please visit Our Cookie Policy page
Contacting us
If you have any questions, comments and requests regarding this Notice you can get in touch with us via email at bobbydazzlersnailsandbeauty@gmail.com.
What personal data we collect and why we collect it
If you contact or engage with us
If you contact or engage with us, we will collect your contact information, and the other communications information you provide.
Contact information includes basic contact information you provide, like your email address and anything else you include (i.e. name, phone, social media handle)
Communications information includes your correspondence with us, for example about a booking or to report a problem with our Site. This includes emails, texts, digital messaging, calls, letters, any in-person conversations you have with us.
We use this contact and communications information to
Contact you if you have asked us to do, including to respond to your queries, troubleshoot problems, and help with any issues you may have with our Services.
Provide you with information you might request about our Services.
Provide you with technical and other service updates (for example, if we update our Terms of Use and Terms of Service).
Reasons: contract with you | legitimate interests | consent
If you use our partner Fresha to book an appointment
Please check Fresha Privacy Policy to understand what data Fresha collects and why.
Fresha will share with us your contact and account information, and any other information you provide through their website or app relating to your booking or history with us. This information may include:
first and last name;
date of birth
gender
email address;
address;
mobile phone number(s),
your photo, if uploaded (optional).
purchase history, including product orders or appointment bookings, or voucher purchase and use;
Reasons: contract with you | legitimate interests
If we send you offers, updates or other marketing material from us
We may collect contact information (as explained above), like your name and email address.
We may also collect marketing preferences, which are our records of what information you would or would not like to receive from us, and if you have opted out of any direct marketing.
We use this contact and marketing preference information to
- send you offers, updates, promotions, newsletter(s), insights and other marketing material.
- Contact you to ask for feedback, including through surveys and other marketing research.
You can opt-out of further marketing at any time by selecting the “unsubscribe” link at the end of all our promotional updates.
What do each of these legal reasons mean?
We must have a relevant legal justification, called a ‘lawful basis’ for each way in which we use your personal information.
Lawful bases may include consent, a contract with you (as a data subject), compliance with our legal obligations and our specified legitimate interests.
Consent
We’ll use your personal information to send you promotional or marketing content (for example, our newsletters), if you have given us consent to us doing so, where required by law. We may also send direct marketing based on our legitimate interests (see below).
You can opt-out of further marketing at any time by selecting the “unsubscribe” link at the end of all our promotional updates and marketing to you.
Contract
We collect, store and process your personal information if it is necessary for performing a contract you have with us (or providing the service you require), or where you have asked us to take specific steps before entering into that contract. This includes notifying you about changes to our Services.
Legal obligation
We may need to process any of your personal information to comply with our legal obligations, including under applicable UK law, and/or any court orders. This may include compliance with know-your-client and anti-money laundering rules.
Legitimate interests
We may process your personal information if it is necessary for our legitimate interests provided those interests are not outweighed by your rights and interests.
Our legitimate interests include:
-
- Administering, improving and expanding our Site and services
- Keeping our records updated.
- Gaining your feedback and reviews,
- Delivering, developing and improving our Services.
- Growing our business
- Marketing and promoting our Services to you
We also use cookies on the website. Please read Our Cookie Policy page
Who do we share your information with?
We will never sell or share your information for commercial purposes.
We will share limited required information with our service providers (like website hosting, email, bookkeeping, marketing list provider) and professional advisers and partners (i.e. accountant, legal advisers, business support consultants).
Where do we store your information? How do we protect it?
All your information is stored in our provider’s secure systems (i.e. Fresha, Google, WordPress,…). We use our provider’s secure end-to-end encryption and databases to host your information. We do not transfer your information outside of the UK.
How long is your information kept for?
We will generally process personal information:
- for as long as it is necessary for the purpose(s) for which it was originally collected (for example, for booking your services), and
- for up to six years after that to identify any issues.
- As long as required if applicable law says we have to.
Updating this Privacy notice
This Notice was last updated on 15 Sep 2022.
We may update this Notice from time to time and will post any changes on this page.
If we make any substantive changes, we will notify you through email, or website pop-ups within our Site.
